Privacy Policy
Last updated: October 2025
⚠️ Not Financial Advice
Stock Rocket AI provides analytical tools and information only. Our service does not constitute financial, investment, legal, or tax advice. All investment decisions are your own responsibility. Always consult with a qualified financial advisor before making investment decisions.
This Privacy Policy explains how Stock Rocket AI ("we", "us", "our") collects, uses, and protects your personal information when you use our service. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1.1 Personal Information
When you register for or use Stock Rocket AI, we may collect:
- Name and contact information (email address)
- Account credentials and authentication data
- Payment and billing information (processed securely through third-party payment processors)
- Profile information and preferences
1.2 Usage and Technical Information
When you use our service, we automatically collect:
- Device information (device type, operating system, browser type)
- IP address and approximate geographic location
- Usage data (pages visited, features used, time spent)
- Search queries and stock tickers analyzed
- Error logs and technical diagnostics
1.3 Content You Provide
We collect information you voluntarily provide, including stock reports you create, notes, saved analyses, and any feedback or communications you send to us.
We use your personal information for the following purposes:
- Service Provision: To provide, maintain, and improve our stock analysis service, including generating AI-powered reports and analysis
- Account Management: To create and manage your account, process payments, and communicate about your account
- Personalisation: To customise your experience, save your preferences, and provide relevant content
- Communication: To send service updates, security alerts, and respond to your inquiries
- Analytics: To understand how our service is used, identify trends, and improve functionality
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations
- Security: To protect against fraud, abuse, and security threats
Under UK GDPR, we process your personal information on the following legal bases:
- Contract Performance: To fulfil our contract with you to provide the service
- Consent: Where you have given clear consent for specific purposes (e.g., marketing communications)
- Legitimate Interests: For service improvement, security, and fraud prevention (balanced against your rights)
- Legal Obligation: To comply with applicable laws and regulations
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our service (e.g., cloud hosting, payment processing, analytics). These providers are contractually bound to protect your information
- AI Service Providers: Your queries and stock analysis requests may be processed by third-party AI services (e.g., Google Gemini, xAI) to generate insights. These services are used in accordance with their privacy policies
- Legal Requirements: When required by law, court order, or regulatory authority, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- With Your Consent: Where you have explicitly agreed to share information
5.1 Data Retention
We retain your personal information for as long as necessary to provide our service and fulfil the purposes outlined in this policy. Account information is retained while your account is active. After account deletion, we may retain certain information for legal, regulatory, or legitimate business purposes (e.g., fraud prevention, tax compliance) for a limited period.
5.2 Security Measures
We implement appropriate technical and organisational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Employee training on data protection
5.3 International Transfers
Your information may be processed and stored outside the UK/EEA (e.g., by our cloud service providers). When we transfer personal data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO) or adequacy decisions.
You have the following rights regarding your personal information:
- Right of Access: Request a copy of the personal information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal information in certain circumstances
- Right to Restrict Processing: Request limitation of how we use your information
- Right to Data Portability: Receive your information in a structured, commonly used format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent where processing is based on consent
- Right to Lodge a Complaint: Complain to the ICO if you believe your rights have been violated
To exercise these rights, please contact us at the details provided in Section 9. We will respond within one month, subject to verification of your identity.
We use cookies and similar tracking technologies to enhance your experience, analyse usage, and support functionality. Types of cookies we use:
- Essential Cookies: Required for the service to function (e.g., authentication, security)
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how the service is used
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect service functionality.
Stock Rocket AI is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware of such collection, we will take steps to delete the information promptly.
If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy or our data practices, please contact us:
Stock Rocket AI
Contact us via X (Twitter): @stockrocketai
Send us a direct message on X for privacy-related inquiries, data protection questions, or to exercise your rights under UK GDPR.
You also have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) if you believe we have not adequately addressed your concerns:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of material changes by posting the updated policy on this page with a new "Last updated" date. For significant changes, we may also notify you by email or through the service. We encourage you to review this policy periodically.